Refund and Returns Policy

12. Credits and Refunds

If Flippadeal issues you a refund, that refund will be paid to you using the same payment method you used to pay Flippadeal . Flippadeal may refund an amount of paid by you if you are entitled to a refund in accordance with these Terms or Flippadeal is required by law or considers that it is required by law to do so. Flippadeal’s determination as to whether a refund is required is final and conclusive and may not be challenged by you.

You may earn points or credits for your activity on the Website. These credits are not equivalent to any currency. They may, however, be used to pay for Flippadeal Services in accordance with rules specified by Flippadeal from time to time. You cannot use credits to purchase a listed asset. The balance of any credits held by you may be reduced at any time by Flippadeal for any amount owing by you to Flippadeal on any account whatsoever including in relation to compensating Flippadeal for any loss that it determines (in its sole and absolute discretion) it has suffered as a result of any breach of these Terms. The balance of credits held by you will expire 12 months from the date that you last used any credits. Balances of your credits that are not spent within this 12-month period are lost. You acknowledge and agree that Flippadeal is not liable to you for any unauthorized withdrawals or unauthorized spending of your credits, including where such withdrawal or spend arises from any unauthorized use or access of your account.